Momo (I think that’s his name) the life guard is just incredible! Truly passionate about his job and being welcoming to guests. Norah the head relations was incredible! She helped organise a cake for my birthday, each morning she would say hello to us as we were enjoying our coffee. The staff all knew who we were (thanks for the entertainment team constantly calling out my name during the shows/kiddy disco (CHARLIE!!) embarrassing but also funny! The bar staff & waiting/buffet staff were always happy and nothing was too big of an ask. Despite it being extremely busy for 3 days the staff were still amazing! We came with Tui and was a few families staying during the same week. But the weekend was a national holiday/independence day and they opened to hotel to the locals. A relatively quiet period according to staff. Thank you to you all for making it so special… Amazing family holiday, spectacular hotel with wonderful staff, already looking to return later this year with friends. We also booked trips from a guy that comes into the hotel (quad biking and camel riding) he does seem to ‘sell’ these very well with the images shown in a folder, sadly the reality is very disappointing. Only negatives we can point out was if you/your kids like tomato ketchup take a bottle with you as it’s just not the same and very bitter. We would settle the little one and play cards while the teenagers went back in the water at our rooms (definitely a big bonus booking these). We didn’t go to the evening entertainment, preferring to enjoy a meal then go back to our rooms which had the private pools in front of them. We had to access medical help for our little boy and we cannot praise the staff enough with their help and assistance in this, they even sourced the medicine from the pharmacy for us for a very minimal charge and asked daily how he was. Massive shout out to Naim who went above and beyond every day to make our dining experience enjoyable….even putting up with our 4yr old coving him in dinosaur stickers!! As lovely as that alone was, the next night he had created a personalised glass from the stickers for our son and kept it for him each day. Restaurant was brilliant, plenty of choice and we never struggled to find something to eat despite having 2 very picky kids. Complex is very well looked after, very clean throughout and a good selection of slides and daily pool entertainment. We had 2 rooms in Manar 2 with the private pools and they are amazing suites. The hotel is spotless and staff work very hard to accommodate guests. We really really enjoyed our stay here at Manar and we are hoping to return next year with the Baby in tow! (At least then i can give the cocktails a go!) Thank you to everyone for a wonderful holiday ❤️ … The bed was a little hard in my opinion but my husband really liked them so like all beds it depends on preference. I did ask for some extra pillows as we were only given one each and they arrived at our room straight away. After reading a few reviews about the food it did concern me as I am 20 weeks pregnant however it was very much short lived! The food was brilliant, always a fantastic variety, I am craving spicy food and I was never disappointed haha! The curries are soooo good!! My husband is also pescatarian and he never had an issue finding something to each and they're was always at least 1 fish dish per sitting- no one was was poorly for our entire stay and did not hear of any complaints whilst there either! The rooms are lovely and clean. The Animation Team at this hotel in general are absolutely FABULOUS!!! The best I have seen in any hotel I've stayed in. She was a bit too young for the magic kids club but we had a rainy day where the animation team set up entertainment in the lobby which she was able to join in and you can clearly see how attentive they are. My little girl thoroughly enjoyed kids club- Bettina and Tish at the TUI kids club are fab. Every single member of staff are hardworking and really go above and beyond to ensure your stay is the best possible. From start to finish we were made to feel welcome and nothing was too much trouble. Myself, husband and 3 year old daughter have just returned from an amazing holiday at Magic Manar Hotel. Sanctuary Cap Cana, a Luxury Collection All-Inclusive Resort.Hilton Playa del Carmen, an All-Inclusive Resort.Hilton Hawaiian Village Waikiki Beach Resort.Enfidha–Hammamet International Airport Hotels.
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